‘You have to be masochist to be an IT person’: FedEx CIO

ORLANDO — “You have to be a masochist to want to be an IT person,” says Robert Carter. And he would know. Carter is the soft-spoken, hard-driving CIO who has been fighting for the past 11 years to transform IT operations at FedEx, where “the planes don’t fly and trucks don’t roll without IT services.”

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