Home / Royal Mail / Travel Troubleshooter: They got stuck in a room with the wrong view (The Sacramento Bee)

Travel Troubleshooter: They got stuck in a room with the wrong view (The Sacramento Bee)

Q: I booked a stay at an all-inclusive hotel in Cancún called The Royal. We paid extra specifically for a corner suite, which, according to advertising on the resort’s site and on Expedia, entitled me to a “two-sided ocean view” and an “assigned” beach cabana.

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