San Francisco post office intercepts heartfelt letters to the North Pole

With nine brothers and sisters, Barbara Duty’s parents sometimes needed a little extra help during the holidays. Duty, now a retired U.S. Postal Service worker, has fond childhood memories of Christmas, though  — since her family received help from the Fire Department, neighbors or other organizations. “I figured if I ever got in a position where I could give back, I would,” Duty said as she sat …

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