Regulator: Royal Mail Must Improve Services

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Royal Mail (LSE: RMG.L – news) has been warned it faces an investigation and possible fines if it does not improve services after missing key performance targets. The postal regulator Ofcom said the recently-privatised company missed a requirement to deliver 93% of all first class letters on the day after collection, reaching 91.7%. Ofcom said Royal Mail was also required to meet a target of 91 …

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