Bungling Hermes delivery driver leaves online shopper’s Sports Direct package ‘hidden’ under doormat and claims it’s in ‘secure location’

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AN ONLINE shopper has been shocked by a delivery driver’s hopeless attempt to hide her bulky parcel under a doormat.

The woman, 28, was told her Sports Direct package had been stored in a ‘secure’ location but the bungling Hermes courier had just left it under the mat outside her flat in Liverpool.

 The shopper found her 'hidden' parcel on Thursday

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The shopper found her ‘hidden’ parcel on ThursdayCredit: Mercury Press
 She shared pictures of the blunder on social media but did not complain to Hermes

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She shared pictures of the blunder on social media but did not complain to HermesCredit: Mercury Press

Bizarre images show the sizeable package was clearly visible as it created a large lump in the mat.

The woman, who asked not to be named, said: “This service was a little more royal fail than Royal Mail – even if it was delivered by Hermes.

“I had come home from the pub when I spotted the parcel, and at first I thought my eyes were playing tricks on me.

“But no – the courier apparently really did think ‘hiding’ the package under the mat like that, leaving it clearly visible to anyone wandering past, was acceptable.

This service was a little more royal fail than Royal Mail

Online shopper

“At the time I laughed to myself but the next day I was quite annoyed anyone in the building could have spotted it.

“I’ve heard bizarre tales about couriers before, but this really was the good, the bad and the rug-ly.”

The shopper, who works in the media, has not made a formal complaint to Hermes but she shared the images on social media.

She added: “The worst thing was the reason why the parcel was so bulky was because Sports Direct had given me a free giant mug with my order.

“I didn’t even want the mug, so clearly it was me who got mugged off in the end.”

A spokesman for Hermes said: “We apologise for the inconvenience.

“We will speak to the courier to ensure this does not happen again.”

 The parcel was so bulky because it contained an unwanted free giant mug

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The parcel was so bulky because it contained an unwanted free giant mugCredit: Mercury Press


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