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During an exclusive interview with the Telegraph in October, Mr Williams said: “We have challenges, but we have a fantastic opportunity here too in the growing customer demand for parcels. If we can adapt our business quickly enough, we will be well positioned to meet our customers’ demands.
“If we don’t, the market will move away from us and we will be consigned to delivering a reducing volume of letters and struggling to meet demand in the growing parcels market.
“The window of opportunity is open to us now. The change in the market is there for us to capture and if we don’t rise to that challenge, others will.”
The CWU said: “We are pleased to announce that we have reached a negotiators agreement with Royal Mail Group on pay, mutual benefit change, the future direction of the company and security for our members.
“The CWU postal executive will now meet on Monday and Tuesday. If the agreement is endorsed, we will be in a position to communicate further details to all members.”
