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Royal Mail regularly shares typical scams that are circulating and what to do if you think you may be victim to one. Scams are often hard to spot as they can look legitimate, however there are key signs to look for when detecting one.
The company has seen an increase in post within the last year due to many more Britons sending letters and parcels.
However it has also seen a rise in the number of scams circulating via email and text.
The latest scams include text and emails from fraudsters purporting to be Royal Mail notifying customers that they must pay a delivery fee in order to receive a parcel.
While this scam’s information can vary, it typically contains a link that directs you to a page asking for bank details.
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Other fake text messages include customers asking to rearrange a delivery as well as stating that there is an item waiting to be collected.
Scams don’t just circulate via text though, there are also a number of email ones currently circulating.
Typical email scams include information about a package which could not be delivered.
Royal Mail explained this is often sent from Royal Mail Group Ltd using various email addresses such as press.office@royalmail.com.
“Do not click on any links or enter any details.”
The company has asked customers to report any scams that they may have been subject to.
Royal Mail added: “Please don’t click on any of the links in these emails and be vigilant if you receive a communication which you aren’t sure about.”
How can you report a scam?
Royal Mail said: “If you receive a suspicious email or discover a Royal Mail branded website which you think is fraudulent, please let us know by completing our online form.
“If you have been the victim of a payment scam, you can get a crime reference number by reporting it to your local Police station.”
