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A postman who was sacked after sticking his chewing gum on a customer’s gate has been awarded £17,000 at an employment tribunal. The then 59-year-old postman , Graham Harvey, was spotted by the homeowner sticking his chewing gum on the gate and complained to his bosses over his ‘disgusting behaviour’.
He was sacked for gross misconduct after the video also showed him driving without a seat belt and leaving his Royal Mail van unlocked. However, a employment tribunal ruled he was unfairly dismissed as none of these were a sackable offence.
He has now been awarded £17,244.11 in compensation. The tribunal heard Mr Harvey was 59 had worked for Royal Mail for 25 years when he was sacked following the incident in 2020.
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He was based at the Royal Mail’s Prestonpans office, near Edinburgh, and worked a primarily rural route. The hearing was told that in October that year, a customer visited the office to make a complaint about Mr Harvey. The complaint was that he had ‘removed a piece of chewing gum from his mouth and placed it on a gate lantern at the property.
The incident was captured on CCTV which was passed on to Mr Harvey’s manager. The customer’s email called it ‘disgusting’, but he said he and his wife did not wish to ‘make a huge fuss about it’.
Mr Harvey admitted to driving without a seat belt and leaving items of mail on his passenger seat but denied placing chewing gum on the customer’s premises. The tribunal heard he was suspended at the end of the meeting pending ‘further investigations into an alleged incident where you have defaced a customer’s property’.
A disciplinary meeting was held in October, when Mr Harvey admitted all of the allegations against him including the placing of chewing gum on the customer’s property. He described it as a ‘stupid decision’ and said he had done it ‘on two occasions at most’. He offered to apologise to the customer.
He also admitted driving without a seatbelt in rural locations and added it was ‘common practice’ for him and for many others over many years, if not decades, to drive without seatbelts in certain situations at certain locations. Concerns were also raised of potential ‘massive reputational damage’ to Royal Mail arising from the CCTV being placed on social media, but the tribunal heard no evidence any video being posted.
The tribunal heard he was sacked at the end of the meeting after bosses ruled all three offences were gross misconduct. He then lost an appeal with another manager saying he believed the chewing gum issue was a ‘deliberate act on [Mr Harvey’s] part to cause anxiety and distress’.
Employment Judge Ronald Mackay ruled the dismissal was unfair, as not wearing a seat belt and leaving mail on the passenger seat were ‘common practices’ known to management, while the chewing gum issue was not serious enough to be deemed gross misconduct. Royal Mail bosses told the tribunal that they believed Mr Harvey should be treated more harshly given that with his length of service he should have known the rules.
Criticising this approach, Judge Mackay said: “To dismiss, for a first offence, an employee with a clean record and 25 years service, should not have been approached with that mind-set.”
