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Royal Mail has launched a leadership program, named the “Diamonds Programme”, to equip managers with the skills needed to meet changing customer demands.
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Around 70 employees were selected to join the leadership program’s first session at Royal Mail’s training academy in Daventry, Northamptonshire, in the UK. The program will include a development assessment that helps managers understand their strengths as well as areas in need of development. Alongside this, there will be a feedback and coaching session from a trained facilitator to help tailor a plan that will support their career development. The program’s coaching sessions will aim to build candidates’ capability in key areas for the business. Finally, the participants will have access to mentoring schemes with a more experienced leader to assist in navigating their onward career journey.
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