Royal Mail parcel tracking goes down leaving customers unable to monitor deliveries

It is currently reporting that users are having issues with the Royal Mail site, with 91% of concerns being about the tracking of parcels and letters

Royal Mail’s website to track your parcel appears to be down currently with users being told the service is temporarily unavailable.

Down detector – a website which follows large company websites and shares reports of issues visitors are having – says there has been issues since around 5am today.

It is currently reporting that users are having issues with the Royal Mail site, with 91% of concerns being about the tracking of parcels and letters.

Down detector reads: “This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day.

“It is common for some problems to be reported throughout the day.

“Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.”

The Mirror has contacted Royal Mail for comment.

The news comes as postal workers union the CWU called off a planned national strike on both Saturday, November 12 and Monday, November 14.

However, the CWU announced they will be notifying Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Thursday, November 24 and Friday, November 25 and for Wednesday, November 30 and Thursday, December 1.

Royal Mail said: “We have not yet received formal notification of these new dates.

“The CWU has to provide 14 days’ notice before they can take any strike action.

“Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce.

“We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.”