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Royal Mail issues Christmas warning as customers urged to post gifts now

Royal Mail is asking customers to post their mail earlier than usual for Christmas this year as a result of the ongoing strike action by its workers. The company is bringing forward its latest recommended posting dates for domestic and international mail to help manage any impact from planned strike action.

Members of the Communication Workers Union (CWU) will walk out on December 9, 11, 14, 15, 23 and 24. With the threat of more planned CWU strike action across the UK, Royal Mail said it continues to deploy a range of contingency plans. The changes are designed to help the company keep mail moving in the run up to Christmas when mail volumes are higher.

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The union is protesting against a real-terms pay cut and other industrial issues

Nick Landon, chief commercial officer at Royal Mail, said: “The CWU is striking at our busiest time, holding Christmas to ransom for our customers, businesses and families across the country. We apologise to our customers for any disruption and delay that the CWU strike action is causing. We ask our customers to post early for Christmas to help us deliver Christmas.”

Final suggested dates for sending second-class post has been brought forward from December 19 to 12 and for first class from December 21 to 16.

Laura Joseph, Post Office customer experience director, said: “December 12 is now likely to be even busier in Post Office branches as customers race to take advantage of the cheaper postage as this is now the last recommended date for sending second-class parcels to arrive for Christmas.

“As soon as you’ve got your parcels ready to go, don’t wait to come into branch and get them in the post – many Post Office branches are open long hours and some are open seven days a week so pop into your local branch and get your gifts sent in time for Christmas.”

The union said Royal Mail was risking chaos this winter because of its ‘stubborn refusal’. It said 115,000 postal workers will take industrial action against what it calls massive real-terms pay cuts, ‘force through thousands of compulsory redundancies’ and ‘enact changes that would see Royal Mail turned into a Uber-style gig economy parcel courier’.

CWU General Secretary Dave Ward said: “Royal Mail bosses are risking a Christmas meltdown because of their stubborn refusal to treat their employees with respect. Postal workers want to get on with serving the communities they belong to, delivering Christmas gifts and tackling the backlog from recent weeks.

“But they know their value, and they will not meekly accept the casualisation of their jobs, the destruction of their conditions and the impoverishment of their families. This can be resolved if Royal Mail begin treating their workers with respect, and meet with the union to resolve this dispute.”

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