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Images show how the letters have piled up at a delivery office in Nottinghamshire. Letters were piled up in boxes at a Royal Mail delivery office in Nottinghamshire on Monday, December 12.
An anonymous Royal Mail employee said no mail had been delivered to Arnold’s delivery office for the past six days. The employee claimed he and his colleagues were told to focus on delivering tracked packages in the run-up to Christmas, leaving birthday cards, hospital letters and bills in the office.
They added, “The whole office is the same. It’s a complete mess.” Royal Mail recently declared they treat all mail equally important after residents of West Bridgford and Lady Bay claimed a postal worker told them to only handle parcels and ignore letters, leaving people to miss appointments, wait for checks and other important items. documents.
Read more: Royal Mail states ‘every piece of mail is important’ after package prioritization concerns
The footage shows the scene days before members of the Communication Workers Unions (CWU) took part in a strike on (December 15), with two more planned for December 23 and December 24. A Royal Mail spokesperson said: “Christmas is our busiest time of the year. In a typical December, we deliver 50 percent more packages than usual. For Christmas cards, a quarter of the prepaid mail sent throughout the year is sent in December.
“The CWU’s planned strike action is holding Christmas to ransom our customers, businesses and families across the country. The CWU has designed these strikes to occur at a time when it will maximally disrupt our customers – by refusing to talk about change for months and wait a month for ACAS. We are doing everything we can to deliver Christmas to our customers.”
But CWU labeled the wider delivery problems faced by customers as a result of what they said was Royal Mail’s “stubborn refusal to treat their employees with respect”.
The CWU and Royal Mail have held talks in recent weeks but remain stuck as workers prepare to join picket lines outside UK sorting and delivery offices. Dave Ward, general secretary of the CWU, said: “Royal Mail bosses risk a Christmas crisis over their stubborn refusal to treat their employees with respect. Postal workers want to continue serving the communities they belong to, delivering Christmas gifts and clearing the backlog of recent weeks.
“But they know their worth, and they won’t meekly accept that their jobs are cast aside, their circumstances destroyed, and their families impoverished. This can be resolved if Royal Mail starts treating their employees with respect and meets with the union to resolve this dispute.”
Customers have been asked to post their items as early as possible before these days to maximize the chances of delivery before Christmas, as collections from mailboxes and post offices are reduced on strike days. The last days to post 1st class and 1st class signed items were December 16 and December 21 for guaranteed special delivery items.
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