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Royal Mail is losing £1 million a day, and says delivering letters outside the Monday to Friday working week has become uneconomic. However, under the universal service obligation the postal service has to deliver letters to every address in the UK six days a week — and the government has rejected Royal Mail’s request to alter the terms and end Saturday deliveries.
Those who favour decreasing the frequency of deliveries say that forcing Royal Mail to fulfil outmoded obligations risks bankrupting the service, and argue that in a digital world where documents can be sent instantly most people would not miss the Saturday post. Others warn it would be the first step in eroding a universal service on which many people still rely.
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