Front of House Administrator job with Paul Smith

Paul Smith is one of Britain’s leading independent design companies. We champion positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.
  
We have a brand new and exciting opportunity to become our next Front of House Administrator. They will provide a professional and efficient reception service for the Paul Smith Nottingham Head Office and to assist the Global Health and Safety Manager / Department with all Health, Safety and Facilities related administrative duties.  

The Role:
•    To Answer and then screen all incoming calls promptly, courteously and efficiently using the Cisco switchboard system. Take any messages and deliver these to the appropriate person.
•    To act as a first point of contact and welcome all visitors, offer refreshments if required and inform relevant staff member of their guests’ arrival.
•    To book meeting rooms as requested, maintain the meeting room diaries, provide refreshments when required and ensure that rooms are always kept clean and tidy.
•    To open and sort all incoming mail, notify recipients/building, and ensure all out-going mail is sorted and prepared for collection and where applicable ensure records are maintained. 
•    To sign for any incoming parcels etc, via couriers and inform the relevant employee/department of their arrival. Follow up and delivery discrepancies with couriers, Royal Mail etc and provide an update to the relevant person / department. 
•    Administration of the Health and Safety e-Learning system / Health and Safety management system. 
•    To manage the Health and Safety inbox daily by ensuring all queries are actioned in a timely manner.
•    Order supplies and materials for the department, ensuring optimum costs are achieved. 
•    Order canteen and sanitary supplies and maintain stock levels across all kitchens / toilets within the offices and warehouse. 

Your Skills and Experience:
•    Experience in Reception duties, including switchboards.
•    Advance user of Microsoft Office suite. 
•    Excellent administrative experience.
•    Proficient at customer service. 
•    Excellent telephone manner.
•    Highly tuned inter-personal skills. 

Who you are:
•    Highly organised and able to work to set deadlines.
•    Enjoys working with and meeting people.
•    Courteous, helpful, approachable and friendly.
•    Has integrity.
•    Adaptable and flexible.

What’s in it for you:
•    A generous clothing allowance.
•    Discretionary discount on PSL goods.
•    An annual leave entitlement of 25 days plus Bank Holidays.
•    Pension Scheme.
•    Cycle to work and travel loan schemes.

Please note, this role is not eligible for sponsorship in the Skilled Worker visa category.

At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.