Jersey Post using GPS trackers to find source of delays

“It’s not clear what the issues are and whether they sit in the local delivery offices or whether it’s part of issues within the (UK) super hub,” she said.

Ms Thomas said the team had placed tracking devices inside packets and sent them to UK addresses to test the speed and routes for delivery.

The results have been shared with Royal Mail, which had now taken steps to correct the issues within its network, she said.

Jesey Post said the issue would continue to be monitored using GPS tracking and weekly calls with Royal Mail were in place to ensure the level of service required for islanders was sustained.

It added it had recently renewed its license with the Jersey Competition Regulatory Authority for another ten years, with a target to deliver 90% of mail within 24 hours of receiving it at their sorting office and that monitoring the UK service was one of its obligations under the licence.