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The Post Office has warned British Gas, EDF, EON, OVO customers over letters worth £150 landing on doormats this week. The Post Office is encouraging individuals to get ready for their Warm Home Discount vouchers, which were available as of Monday, October 14.
The call to action comes as data from the Post Office reveals that over £3million worth of these vouchers went unclaimed last year. If you are eligible for the Warm Home Discount, you will receive a letter advising you to call a helpline where your eligibility can be confirmed and the discount applied.
It is important to call this number before the deadline mentioned in the letter expires. Only some households qualify for the Warm Home Discount: you must be in receipt of means-tested benefits and live in a property with a high energy cost.
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However, these criteria have been expanded from previous years to include working-age households. Further warm home discount information is provided by the government. Please be aware that the above information applies to households in England and Wales.
For households in Scotland, you may need to apply for the Warm Home Discount. Contact your energy supplier if you believe you may be eligible. The Post Office states: “If you’re struggling to pay your energy bills, you should contact your energy supplier as soon as you can to see if they can help.
“Many providers offer grants to help you pay your energy bills. Eligibiltiy for grants and discounts will vary by provider and depend on your circumstance. If you owe your supplier money, they have to help you arrange a way to pay with you that works for you both.”
The Post Office goes on to say on its website: “The Fuel Direct Scheme may allow you to pay your debt directly from your benefits.”
