Co-op teams up with Quadient to deliver further parcel locker growth

The partnership to supply ‘Parcel Pending by Quadient’ lockers aligns Co-op’s footprint in the heart of local communities with the continued growth in consumer demand for safe, secure and convenient parcel lockers.

‘Parcel Pending by Quadient’ is a growing network of intelligent lockers used for deliveries and returns from significant carriers including Royal Mail, DPD, Evri, and UPS, as well as for new services like convenient key drop-offs with Keynest.

More than 30 ‘Parcel Pending by Quadient’ lockers will initially be installed at Co-op stores, with the potential for the partnership to grow.

The first lockers will be seen this month at Co-op stores in Bedford; Bradford; Guildford; Keighley; Liverpool; Stockport; Swinton and Telford.

The multicarrier parcel lockers form part of Co-op’s strategy to develop added services and enhanced convenience – creating a compelling customer offer to ensure its stores are a convenient destination not only for groceries but for a range of services that meet the needs of local communities.

George Hayworth, head of Q-Comm development, Co-op, said: “We are delighted to partner with  Quadient. Safe, secure and convenient parcel lockers are one of the ways in which we make things easier and deliver enhanced convenience for our member-owners and customers.

“With our stores conveniently located in high streets and transport hubs, university campuses and residential developments, parcel lockers can help local residents and time-pressed consumers pick up or return parcels at a time that is convenient to them, quickly, easily and conveniently.”

Katia Bourgeais-Crémel, director of locker automation Europe at Quadient, said: “We are proud to collaborate with the Co-op to introduce our open in their stores.  This partnership enables us to offer Co-op customers a secure and efficient solution for managing parcel deliveries and returns.

“Our open locker network is accessed by multiple carriers, including Royal Mail, DPD, Evri, and UPS, providing even greater convenience than others in the market.   Shoppers can easily collect or return parcels at their convenience, whether during a grocery run or as part of their daily routine, making the process both simple and seamless.”