Morrisons adds parcel lockers to convenience stores

UK supermarket chain Morrisons has partnered with Quadient to install parcel lockers at 230 Morrisons Daily stores by spring 2025, enabling consumers to pick up and return parcels securely from Royal Mail, Evri, DPD and UPS.

The Parcel Pending by Quadient parcel lockers automatically notify customers when parcels are ready to collect – giving a pickup code and barcode they can use to open the secure locker compartments. Customers returning items can use the lockers’ built-in label printer, meaning they can send items back even if they don’t have a printer at home.

Commenting on the rollout, Michael Weightman, convenience trading director at Morrisons, said, “Customers have told us that they want a broader range of services when it comes to parcel pickups and returns so we’re delighted to be expanding the options available at our Morrisons Daily stores via this partnership with Quadient.”

Katia Bourgeais Crémel, director, lockers automation for Europe at Quadient, added, “Our lockers seamlessly integrate into people’s daily routines, making parcel pickup and drop-off more convenient than ever. This partnership with Morrisons Daily will enhance accessibility for communities across the UK.

“Our vision is to build an open, carrier-agnostic locker network that provides consumers with greater flexibility and retailers with new opportunities to engage customers – driving footfall, enhancing the shopping experience, and boosting in-store sales.”