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The UK Post Office has been subject to a number of negative headlines over the last year, mainly as a result of the Horizon IT scandal. However, the Post Office continues to be an essential part of the UK’s post and parcel ecosystem.
In light of the news that Post Office branches at WHSmith locations could close, residents in those areas could soon find themselves without access to the services the Post Office provides, including its PUDO points. The situation is a reminder of how people don’t always give the Post Office the credit it deserves, something Gary Winter himself admits he may have been guilty of in the past.
In this latest Last Mile Prophets video, Gary Winter and Marek Rozycki discuss the role of the Post Office alongside Royal Mail, and explain why its importance should not be underestimated.
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