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At least a thousand undelivered letters and packages have been discovered dumped in a bin in East London.
A postal worker is believed to have left around 1,000 items including graduation certificates, credit cards and hospital appointments in bin bags weeks after they were posted, Metro can reveal.
Jennifer Simmons and her partner found the items in two communal bins in Dagenham on Wednesday.
The grandmother-of-six uncovered up to five bin bags allegedly dumped by a postman temporarily covering the route.
The bags contained at least ‘two days worth’ of undelivered documents including NHS letters, log books and Amazon parcels, she said.
The route’s regular popular postman is off work, so the route was being staffed by replacements, Royal Mail sources told Metro.
Jennifer said: ‘It is bloody disgusting. If there was anything for me, I would have hunted the postman down myself.
‘Some of the letters are dates for February.’
Metro has spoken to other residents who were fuming that their valuable post had been dumped in the bins.
One Master’s student from the University of East London graduated in January.
She had been waiting to receive her graduation certificates, which were found in the bin bags.
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She said: ‘It is really bad. How can post end up in the bin?’
Her housemate had also been waiting 43 days for a credit card and called the incident ‘so bad’.
Lisa, 62, a resident from a street on the route, told Metro: ‘What if you were waiting for something.
‘I could have had a letter in the bin! ‘What if I was waiting for bills and they don’t turn up.’
Her friend Tracey, who lives on an adjacent road on the affected round, added: ‘It is not good enough.’
A source from within Dagenham Delivery Office told Metro: ‘It is definitely a dump. It is disgusting. It is the talk of the office.
‘Who would do something like this? Why would they not just hand it back and say they could not deliver it.’
He said the office was short staffed and postmen were off sick.
The post has now been returned to Dagenham’s Office.
Their office manager, Aamir Javed, said his office would deliver all post over the weekend.
Javed told Metro: ‘This is extremely serious for us. We take care of every single item of mail.
‘This is bread and butter for us. This is extremely important for us. One person covering the shift, who has done a good job for us in the past, denied everything, but we have sent him home.
‘Another person who was covering the shift is on annual leave.
‘We have a great culture here. We are a very close-knit team, some of our team have been working here thirty or forty years.’
A Royal Mail spokesperson said: ‘We can confirm the incident was reported to the Dagenham Delivery Office this morning.
‘We take this issue very seriously and are actively investigating. The mail itself will be processed and delivered to customers without delay.’
Get in touch with our news team by emailing us at webnews@metro.co.uk.
For more stories like this, check our news page.
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