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The postal service says customers can expect the process to take a couple of clicks. It takes advantage of GPS and the customer’s phone’s location services to make getting a proof of posting as simple as possible.
The improvement to the service has been launched as more customers are sending smaller parcels and packets due to the soaring popularity of selling clothes on second-hand fashion marketplaces, Royal Mail says.
Save when you buy your postage online, and drop your parcel off with ease at your nearest drop off point 📦 Find your closest one here 👉 https://t.co/gIiZWkIq36 pic.twitter.com/lyeMHEtmv9
— Royal Mail (@RoyalMail) January 10, 2025
Royal Mail makes change to postbox parcel service
A large proportion of parcels sent by Royal Mail customers fit in a postbox, making it a convenient option for those who have paid for postage online and printed a label or who have a preprinted return label.
Royal Mail offers plenty of services, including fully tracked options with next-day delivery. Prices start from £1.55 online for a Second Class large letter or small parcel that fits through the letterbox.
How to post small parcels using a postbox with Royal Mail
To use the service, customers need to open the Royal Mail app, select ‘proof of posting’ and the postbox they are at will appear.
They then scan their barcoded label, select ‘post now’ and the customers will receive their proof of posting confirmation message.
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🦊🐦 Discover the beauty of our UK garden wildlife with these beautiful new Stamps & Collectibles. Pre-order now! pic.twitter.com/V2jQ7ORHwF
— Royal Mail (@RoyalMail) March 6, 2025
Nick Landon, Chief Commercial Officer at Royal Mail, said: “It is really important for customers to be able to prove when and where they posted their items, as well as having convenient drop off locations. This new service ticks both of these boxes.
“We are seeing more and more customers using second hand marketplaces to sell clothing and these items are likely to fit in a postbox. With the convenience of a UK-wide network of 115,000 postboxes located within half a mile of 98 per cent of addresses, customers don’t need to go out of their way to drop off their parcel.”
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Royal Mail is rapidly expanding its number of parcel points to meet growing demand as people send and receive more parcels.
In December, the company announced it was launching its own locker network, in addition to giving customers access to around 1,200 lockers and 6,500 Collect+ points at convenience stores in the last year.
This is in addition to 1,200 customer service points, 1,200 dedicated parcel postboxes and access to the Post Office’s 11,500 branches.
