Warning issued over email that ‘promises to reduce energy bills by 92%’

Experts are warning of a scam email selling a device that claims it can significantly reduce the cost of your household energy bills

Experts are warning about a scam email that claims it can ‘reduce energy bills by 92%’. The email tells you a device can significantly reduce the price of your bills – but it leads you to a phishing website designed to get your personal and financial information.

Customers who bought the plug-in devices from ElectraSavvy claim that they either don’t work, don’t arrive or have been charged twice for buying one – with one reviewer saying they bought the product for £35, but ended up having £285 taken from their account.

The scam comes after Ofcom recently announced that energy bills were rising by an average of £111 a year for an average household from April.

The retailer claims the device reduces the cost of household bills by ‘improving the flow of power throughout the home’ and even states it will ‘reduce your electricity bill by up to 67%’ or it will give you ‘your money back’.

Reviews have said that when they bought the device, their card was seemingly declined but they were still charged for the item more than once and, according to Which?, there are multiple instances of numerous customers not being able to get in touch with ElectraSavvy.

ElectraSavvy’s website claims that the product is recommended by electricians and it can ‘filter and stabilize the electrical current’ in your home, increasing the lifespan of household appliances.

Which?’s list of other scams to look out for, including fake rail card offers, Royal Mail impersonation texts and an energy bill support scheme scam. It also states that it contacted ElectraSavvy about the claims made on their website and says it didn’t hear back from them.