Parcel delivery expert Evri celebrates budding partnership with Eflorist

The partnership got off to a successful start last month, when delivery targets were exceeded during the peak Mother’s Day trading period.

In addition, Eflorist, which is part of the global Euroflorist Group, has seen a positive increase on its overall Net Promoter Score (NPS) since joining forces with Evri.

Customers of Eflorist, which delivers over one million arrangements a year, will also benefit from Evri’s various delivery options, including a network of over 10,000 ParcelShops and lockers, as well as overall value for money. 

Tim Williams, Evri head of strategic sales, said: “We’re thrilled to partner with Eflorist and support them in their mission to deliver the freshest flowers to customers all over the UK.

“At Evri, we’re committed to continually evolving as a business, and that is why this partnership is particularly important to us, as it marks our first venture into the flowers sector.

“And with huge initial success already seen across Mother’s Day weekend, which saw delivery targets exceeded, we look forward to building on our relationship with them as we grow further within this sector.” 

Paul Isaia, Eflorist chief commercial officer, added: “We’re thrilled to be partnering with Evri as we continue to deliver emotions that matter to customers across the UK.

“There’s always a reason behind every bouquet we send – whether it’s love, celebration, or support – and ensuring those moments arrive fresh and exactly when they’re needed is absolutely essential.

“That’s why we were particularly impressed by Evri’s delivery success rate for Mother’s Day – a day that carries deep emotional meaning for so many.

“Timely delivery isn’t just a goal; it’s an expectation we hold to the highest standard.

“At Eflorist, customer satisfaction is something we monitor and review constantly – it’s at the heart of everything we do.

“With Evri’s proven delivery capabilities and shared customer-first approach, we’re confident this partnership will continue to strengthen the connections we help our customers create.”