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Royal Mail operates round the clock throughout most of the year.
The Royal Mail has issued a warning over a no service day set to hit millions of UK households in August. Royal Mail operates round the clock throughout most of the year.
But there are a handful of days when no delivery and collection services are offered. It includes the Summer Bank Holiday, which is due to fall on the final weekend of August.
The “no service” day for customers will be followed by two more during 2025 in the form of Christmas Day and Boxing Day, which take place on December 25 and December 26, in just a few months’ time.
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It comes as Royal Mail is making a change to its deliveries from today. The Royal Mail will start delivering second class letters on alternate weekdays and not on Saturdays.
Letters will still be delivered within three working days of collection – Monday to Friday. The delivery service has been trialling the changes to delivery since February in 37 of its 1,200 delivery offices.
It said previously it was “keen to move ahead with deployment as soon as possible”. 2nd Class and other non-1st Class letters will be delivered every other weekday (Monday to Friday). We aim to deliver 2nd Class mail within three weekdays.
Standard bulk business letters (used for items like bills and statements) will move to a three day delivery aim, aligned with 2nd Class.
New reliability targets for 1st and 2nd Class services will be introduced.
Natalie Black, Ofcom’s group director for networks and communications, said reform of the postal service was “necessary”.
The Royal Mail said: “It will take time to roll out these new ways of working and we’ll keep you updated on our plans. Thank you for your patience while we make these crucial changes.”
Things staying the same include one-price-goes-anywhere service across the UK, 1st Class letters delivered six days a week (Monday to Saturday), and a choice of 1st and 2nd Class for letters and parcels.
Parcels delivered up to seven days a week will also remain.
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