ANALYSIS: Royal Mail are using postboxes for small parcel delivery. Should other national posts do the same?
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Royal Mail customers can now drop off smaller parcels and packets at any of the 115,000 postboxes across the UK while receiving a proof of posting receipt via the Royal Mail app (read the news story here). The process uses GPS and location services to streamline proof of posting. The move is a response to the growing trend of sending smaller parcels, driven by the rise of second-hand fashion marketplaces. Is this a smart way of using existing infrastructure, and should other national carriers follow suit? Gary Winter and Marek Rozycki offer their thoughts.
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