How We Fixed eBay: Lessons from the Crisis Management TrenchesLinkedIn TodayIt has been almost 15 years since I was asked to join eBay and fix its catastrophic systems issues but I remember it like it was yesterday. Below is a methodology I came up after 35 years in the technology …

W*USA 9 Alexandria post office is robbedWashington PostA post office was robbed last week in Alexandria, a crime of a type that is relatively rare in the Washington area and around the nation. A letter carrier was shot and killed late last year while delivering mail in the Cheverly area, …

On The Wight Royal Mail PLC : Why I'm seeing red over a right Royal delivery pain4-traders (press release)Sassy. Sexy. Sophisticated. She knows loads of words beginning with 'S.' IF there is a less customer friendly service than Royal Mail parcel delivery then I am yet to discover, and be …

Alexandria Police, USPIS Conducting Joint Investigation into Post Office RobberyPatch.comThe suspect exited the post office with an undisclosed amount of money and left the scene in a vehicle on nearby Clyde Avenue, said a witness to part of the incident who asked to remain anonymous. There were no injuries in …

eBay Seller Uses Another Seller's Artwork as BaitEcommerceBytes (blog)I thought that I had seen it all until checking my few eBay listings today while looking for a friend's art work. I put into search "colorful flower paintings" and scrolled a couple of pages before suddenly finding an image of one …

Post office staying put in downtown Glenwood SpringsGlenwood Springs Post IndependentSeveral residents and owners of rental property across Pitkin Avenue from the post office and handling facility at 113 Ninth St. had complained about noise from nighttime truck deliveries. Last fall, property owners in the 800 block of Pitkin were …

The Independent Royal Mail board shake-up as Mark Higson announces plans to step downThe IndependentOther changes at the company will see PR man Shane O'Riordain handed responsibility for Royal Mail's pricing, regulation and Government affairs. In addition, human resources director John Duncan is also being replaced by company secretary Jon …

ThinkProgress No, People In Colorado Are Not Using Food Stamps To Buy PotThinkProgressDays after Colorado began to allow recreational marijuana businesses to legally operate in the state, a group of state legislators filed a bill to ensure that no food stamps or public assistance funds are used at those shops. …

Shock for Royal Mail as postal service loses two senior executivesThis is MoneyTwo senior Royal Mail directors have quit unexpectedly, just months after the postal service floated on the stock exchange. The boss of 'operations and modernisation' Mark Higson is to leave after leading the overhaul of the group's outmoded …

Masked man implies that he is armed, demands money and then flees, police said. More: continued here