A daily list of delivery offices facing delays on the Royal Mail website has been updated today, which has seen the Stanford-le-Hope delivery office remain on the list and South Ockendon added. Two south Essex postcode areas are facing delays due to this. READ MORE: On its website, Royal Mail …

International Distribution Services (IDS) has announced that Royal Mail CEO, Simon Thompson, has informed the Board he intends to step down. This news comes shortly after IDS confirmed it had come to an agreement with the Communication Workers Union (CWU) over worker pay at Royal Mail. The Board is in …

Communications regulatory body Ofcom has today announced that it is officially launching an investigation into Royal Mail as a result of it failing to meet its required targets for delivery performance, revealed this morning as it published its 2022-23 Quality of Service Report. Ofcom rules require Royal Mail to meet specific …

Ofcom has launched an investigation into Royal Mail’s failure to meet delivery targets in the past year, according to the BBC. The postal delivery service fell short of its annual target in the 2022 to 2023 financial year. Only 73.7% of First Class mail was delivered to customers within one working …

Royal Mail is facing a major investigation by an industry watchdog after failing to meet its delivery targets over the past year.   The British postal giant fell short of its performance targets across the 2022 to 2023 financial year for first and second class mail and deliveries, following 18 days …

Royal Mail is again being investigated by the communications regulator over its missed delivery targets. Ofcom announced the inquiry after Royal Mail said on Monday it did not meet its 2022 to 2023 quality of service targets. The targets require Royal Mail to deliver 93% of first-class mail within one …

Ofcom has launched an investigation into Royal Mail’s failure to meet delivery targets in the past year, according to the BBC. The postal delivery service fell short of its annual target in the 2022 to 2023 financial year. Only 73.7% of First Class mail was delivered to customers within one working …

The regulator has warned the delivery firm could face a fine after failing to meet performance targets across the 2022 to 2023 financial year.  The Royal Mail is expected to deliver 93% of first-class mail within one working day but only did so with 73.7% across the UK.  For second-class …

The communications regulator has launched an investigation into poor performance at Royal Mail that could lead to a fine after more than a quarter of first-class mail was not delivered on time. Ofcom said it would examine the postal service operator’s failure to meet targets during a year marked by …

R egulator Ofcom said it has launched an investigation into Royal Mail’s failure to meet its delivery targets in the past year – and could hand out a fine. The British delivery firm fell short of its performance targets across the 2022 to 2023 financial year for first and second …