In a world first, Royal Mail has partnered with tech innovator Wiliot to become the first delivery company to use Wiliot’s digital tagging technology to provide unprecedented visibility across its network. Royal Mail is about to finish tagging its 850,000 containers, called Yorks, which are used to transport customers’ parcels …

Published October 29, 2024 Coming top isn’t always good. Take parcel delivery firm Evri, which has again come in at number one when it comes to customer dissatisfaction.  archiv More specifically, Evri customers are the most disgruntled with their experience of contacting customer services for help, according to an annual …

Royal Mail is adding more than 2,000 eLCVs to its existing electric delivery fleet as part of its plans to become a net zero organisation by 2040. The agreement includes 1100 E-Partners built at Ellesmere Port, as well as 1,000 fully electric E-Expert vans. Under the deal Royal Mail plans …

Evri has added three more Post Office branches to the network, bringing it’s total to 65 across the town. The courier service teamed up with Royal Mail’s Post Office branches last November to allow customers to send Evri parcels over the counter, and added three new Ipswich branches: Cliff Lane, Ipswich, IP3 0PQ …

The 50 pence piece has become the most valued and collected coin in the UK, with many collectable designs appearing on its heptagonal canvas. Its 27.5mm diameter makes it the largest of any British coin, and allows space for decorative pictures. It has often been used to celebrate big events …

… Post Monitoring Report by Ofcom revealed. Delivery delays (27 … The report also revealed that Royal Mail won back some of its parcel … Source link

Amazon and DHL have topped the list for customer satisfaction in Ofcom’s annual Post monitoring report, with Evri and Yodel falling below average. The report sets out data and trends in the postal sector, including people’s experiences of sending and receiving post. It found that 78% of parcel recipients are …

Evri and Yodel are the worst parcel firms at helping their customers while Amazon and DHL are the best performers, according to the communications regulator. Although 78 per cent of parcel recipients are satisfied with delivery firms, 67 per cent have had an issue in the past six months, the …

Parcel delivery firms Evri and Yodel have been named as the worst for customer service, while Amazon and DHL top the list, according to a report by Ofcom. Despite 78% of parcel recipients expressing satisfaction with delivery companies, two-thirds (67%) reported experiencing issues in the past six months, the annual …

For the second year running, delivery firm Evri has been named the UK’s worst-performing parcel delivery company, with nearly half of its customers reporting issues. According to Ofcom, the UK’s postal regulator, 44% of customers who used Evri in the last six months encountered delivery problems — the highest rate …