Telegraph.co.uk When coping with loss beats winning petty pointsguardian.co.uk, UKAnd that turned out to be Labour-on-Labour violence, as Geraldine Smith rose to demand that the government drop the plan to sell off part of Royal Mail, which she called "unwanted and unnecessary". Gordon Brown replied with his new strategy, …Video: Brown: …

Anger over removal of royal mail adThe Press AssociationThe postal workers union has claimed it was being "gagged" after adverts it paid for as part of its campaign against part-privatisation of the Royal Mail were suddenly taken down. The Communication Workers Union bought space for adverts to appear at …Stop …

eBay Kills Dutch Auctions, Sticks With Fxed-Price ListingsECommerce-Guide, United StatesBy Vangie Beal eBay has formally announced that it will discontinue the Dutch auction format on the site. The company says that this listing format in which sellers offer multiple-quantity items for sale in one Auction-style listing is little-used on …eBay Runs …

The Night Note: Modest Mouse and Ebay MistakesMSNBC(DCist) Education officials in Pennsylvania are red-faced after making a costly mistake on eBay. The East Stroudsburg School District was attempting to sell seven used classroom trailers, but an error in its ad on the online auction site allowed … More: continued here

Converge Network Digest Italian Post Office going to VoIPFierceVoIP, DCGruppo Poste Italiane (GPI) is being tricked out with the latest network infrastructure to support VoIP and other apps with the ultimate goal of supporting all of its regional offices and more than 14000 post offices throughout Italy. …Italian Post Office to …

CNET News Google’s Free Phone Manager Could Threaten a Variety of ServicesNew York Times, United StatesBy MIGUEL HELFT SAN FRANCISCO — Google stepped up its attack on the telecommunications industry on Thursday with a free service called Google Voice that, if successful, could chip away at the revenue of companies big …

Case study: Royal Mail – Online Knowledge Base, "Ask Sarah"PublicTechnology.net, UKSponsored by Directgov On a daily basis, Royal Mail processes over 5000 customer queries about its products, services and posting issues by phone or by email. In April 2008 we introduced “Ask Sarah†– an online virtual customer service agent. … …

Lack of handicapped access at Taunton Post Office disturbs disabledTaunton Daily Gazette,  USAThe Taunton Post Office off the Green may have the signage for the disabled, but there's no handicapped accessibility in the front of the building. By Ashley Lopes, Staff Writer When people think of the most high-traffic spot …

Change closes food stamps loopholeBurlington Times News, NCBy Robert Boyer / Times-News State officials recently closed a policy loophole that allowed the US-born children of some undocumented immigrants to get food stamps while denying help to the children of some US citizens. The new policy will affect at … More: continued …

Royal Mail launches new service to help small businessesPendle Today, UKROYAL Mail has announced the launch of Mailshots Online, a new web tool enabling small businesses to create their own personalised mail campaigns in less than 30 minutes. At a time when small businesses believe direct mail is the most effective …