Royal Mail halves email queries with web self-serviceCIO Latest News, UK –3 hours agoRoyal Mail has halved the number of business and consumer queries it receives by email, after implementing a web self service system from Transversal. …Royal Mail's Online Customer Service Cuts Email Queries By HalfITProPortalall 2 news articles More: continued …

POLITICAL leaders in Liverpool and their union counterparts will this week put the finishing touches to a battle plan to save the city’s Royal Mail sorting office. More: continued here

Premarket roundup: Wachovia, eBayConde Nast Portfolio, NY –23 minutes agoNEW YORK (AP) – Shares of eBay Inc. could trade lower on Monday, after an analyst said the online auction operator has structural problems that could hurt … More: continued here

As part of its drive to increase self-service, the Royal Mail is delivering enhanced online customer service through ‘Ask Sarah’, a new intelligent web self-service system. More: continued here

The Intermec CN3 mobile computers have been chosen as part of Royal Mail’s investment in new technology to modernize the business, improve efficiency and customer service while cutting operational costs. More: continued here

Former Tamil Nadu Chief Minister M Bakthavatsalam, shehnai mastero Bismillah Khan, Kannada thespian Rajkumar and founder of Tamil daily “Dinamalar” T V Ramasubbaiyer are among the host of personalities to be honoured by release of commemorative stamps during this year. More: continued here

Intermec has announced that Royal Mail, the leading provider of mail and parcel delivery services in the United Kingdom. More: continued here

eBay India Sells a Jewelry Item Every Seven MinutesIsrael Diamond Portal, Israel –5 hours agoThe online paper reported that jewelry is the most sought after merchandise with an item sold every seven minutes on eBay India. … More: continued here

Rural postal deliveries to goGazetteLive, UK –3 hours agoROYAL Mail is set to scrap postal services to rural homes in East Cleveland over claims poorly kept private roads could cause damage to vehicles. … More: continued here

Taiwan post office reverts to old China name as ties warmMonsters and Critics.com –3 hours agoTaipei – Taiwan's state-run post office on Monday reverted to its original name, which includes the politically sensitive word 'China,' a term the island's … More: continued here