According to the latest data gathered by UK-based operations experience platform ParcelLab, retailers are failing to build customer experience into online returns, and risk losing future sales and shoppers’ loyalty due to communication black holes and a lack of choice in the returns process. ‘) } // –> Research conducted …

After more than 20 staff needed to self-isolating at the Royal Mail in Welwyn Garden City, the post is still seeing delays.  This follows the Royal Mail confirming earlier this month that Hatfield was also experiencing delays.  A Royal Mail spokesperson told the WHT: “Across the UK, our people are working …

The Mayor of Watford has defended leafleting during the lockdown, following The Cabinet Office urging parties to suspend door-to-door campaigning. The Lib Dems defended their recent run of leaflets and a ‘WatfordWide News’ tabloid-styled newsletter, by classing the act as an exempt “voluntary service” that cannot reasonably be undertaken from home. …

Royal Mail has warned some Peterborough residents that their post may be disrupted due to ‘resourcing issues’ today, January 27. In an update posted to their website, Royal Mail warned that “deliveries may be disrupted in some areas due to resourcing issues in a number of our delivery offices.” They …

The Midlands logistics and industrial property market in 2020 included close to record take up levels, rising rents and an upsurge in investor demand, which is set to continue into 2021, according to new research from Knight Frank. The latest Midlands Industrial Insight report from the global property consultancy shows …

ARTS and craft workshops in Bradford on Avon are pulling together to host a window-displayed exhibition where walkers can view local wares in a safe, socially distanced environment. The exhibition includes work from painters, potters, sculptors, photographers and potters, and will have a weekly rotation of products for locals to …

Royal Mail has confirmed that three members of staff at the Wellingborough Delivery Office in Midland Road have tested positive for Covid-19 with others self-isolating. A Royal Mail spokesman said: “There are currently three colleagues that have tested positive for coronavirus at Wellingborough Delivery Office. Sign up to our daily …

Fish On the landing page of his website is a quote, ‘I am a grey bearded warrior, a poet of no mean acclaim. My words are my weapons that I proffer with disdain. My melancholy aspect is something you can’t disregard. My motives you cannot question nor my strong sense …

Royal Mail (OTCMKTS:ROYMY) was upgraded by Zacks Investment Research from a “hold” rating to a “buy” rating in a research note issued to investors on Wednesday, Zacks.com reports. The firm presently has a $13.00 price objective on the stock. Zacks Investment Research’s price target points to a potential upside of …

Her previous roles include senior internal comms manager at Royal Mail, head of internal comms at cash processing business Vaultex, and director at … Source link