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Royal Mail failed to deliver post on time to an estimated 16 million people over Christmas, research conducted by Citizens Advice found.

The independent watchdog said a “startling” 5.7 million of those had suffered serious consequences as a result, including missing health appointments, fines, benefit decisions and important legal documents. However, Royal Mail hit back, saying the numbers quoted were not credible and the picture painted did not accurately reflect the tens …

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Andrew Mountbatten-Windsor’s furious ‘showdown’ during charity royal golf event

Seasoned royal correspondent Robert Hardman has recounted an unexpected and remarkably candid clash with Andrew Mountbatten-Windsor, which started with a courteous introduction from Sarah Ferguson. Hardman, regarded as one of Britain’s foremost royal journalists and a veteran contributor to The Daily Telegraph, shared the story whilst discussing how individual royals’ …

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