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Brushing warning: Odd packages flood Australia doorsteps

Residents of Australia are being targeted in a strange new scam dubbed “brushing.”

This occurs when recipients are sent unsolicited parcels from major postal services containing random, valueless items like ripped fabrics, stuffed toys, or stinky rags.

Reports of the scam have spiked on social media, with many questioning its purpose and whether they should be concerned.

One Sydney resident said they received a pink bag filled with scraps of fabric and a mysterious QR code.

“I wasn’t sure what it was as I wasn’t expecting anything,” they wrote. “Does anyone know if this is something I need to report or what it could potentially be or why this has happened? Freaking out!”

The scam serves two purposes: enticing recipients to scan a QR code that leads to a fraudulent delivery site, or allowing scammers to use the “proof of delivery” to post fake reviews under the recipient’s name.

Another recipient described receiving emails from Australia Post marked with their personal details. “It had my full name, address, and number on it,” they said.

Amazon warns against brushing scams, stating that third-party sellers are prohibited from using the tactic.

“When a customer receives a package they didn’t order, it may be a scam sometimes called ‘brushing,’” Amazon explains.

They urge recipients to check if the package is a gift and report suspicious deliveries using their self-service form.

ACCC Deputy Chair Catriona Lowe advised consumers to stay vigilant, especially during the holidays.

“Many Australians will be waiting for parcels to be delivered both ahead of Christmas and following the Boxing Day sales, and you can be sure that scammers will be looking to take advantage of this,” she said.

Lowe urged people to avoid clicking links in emails or texts, even when expecting a delivery. Instead, he suggested checking directly with Australia Post or the courier.


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