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Browse News (The Memphis Flyer)

According to news website OneNewsNow.com , Memphis-based FedEx has added “gender identity” to its company-wide policy banning discrimination of employees. More: continued here

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Brands find mobile adds potential to CRM mix (DMNews)

More brands are looking to add the mobile channel to build relationships and be a part of the CRM mix. Sears, FedEx, The Weather Channel and 1-800-Flowers are all using this medium to engage consumers on a deeper level. Sears, for instance, has added customer service on mobile, showing if …

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