Royal Mail

Neighbour Martin Yates, 73, went to the sorting office on 17 January to try to collect his post, but said he was unable to do so as the customer service point was closed. He added: “There was a guy from the Post Office so I asked him and he said …

The figure, which applies to letters and cards but not parcels, is a 50% increase on December 2024, up from 10.7 million people, the charity found. Some 5.7 million people missed vital letters about health appointments, fines, benefit decisions and legal documents, it warned. Aside from 2022, when Royal Mail …

An estimated 16 million people – or 29% of UK adults – experienced post delays with Royal Mail over Christmas, Citizens Advice has said. The figure, which applies to letters and cards but not parcels, is a 50% increase on December 2024, up from 10.7 million people, the charity found. …

Royal Mail has been criticised for offering an “unacceptable” performance over the crucial Christmas period after it failed to deliver letters and cards on time to about 16 million people, Citizens Advice found. The consumer watchdog, which carried out research into Christmas deliveries, said that figure was 50% higher than …

PA Media The Princess of Wales during a visit to the Family Action’s children’s trauma therapy service in Bradford The Princess of Wales showed a five-year-old girl how to listen to the sea through a shell as she visited a trauma therapy centre in Bradford. Catherine met youngsters at Family …

An estimated 16 million people – or 29% of UK adults – experienced post delays with Royal Mail over Christmas, Citizens Advice has said. The figure, which applies to letters and cards but not parcels, is a 50% increase on December 2024, up from 10.7 million people, the charity found. …

The operation saw a Norfolk gang send cash payments of almost half a million pounds to another gang in the north west which arranged for bulk packages of cocaine to be posted back. The Norfolk gang initially sent the cash – in amounts of £25,000 – in the post before …

Prime Minister and Interior Minister Anutin Charnvirakul provides an update on preparations for the Royal Cremation Ceremony of Her Majesty Queen Sirikit The Queen Mother, including the design and construction of the Royal Crematorium in accordance with royal traditions. BANGKOK, Thailand – Prime Minister and Minister of Interior Anutin Charnvirakul …

A young boy is fighting for life at a hospital after being hit by a car while crossing the road on his scooter in London. A 28-year-old driver stopped at the scene and has been arrested on suspicion of drug driving and causing serious injury by dangerous driving, the Metropolitan …

We have endured a particularly brutal Christmas, dominated by the ongoing collapse of the letters service—the result of thousands of job losses and chronic understaffing—while punishing workloads have been pushed to extremes amid a holiday surge in parcels. Royal Mail acknowledged delays in mail delivery to 142 postcodes across the …