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Ofcom announces proposed changes to USO

UK regulator Ofcom has announced its proposed changes to the Royal Mail’s universal service obligation in a bid to keep pace with changing consumer habits and address falling service levels. To ensure the universal service remains sustainable and delivers what people need, Ofcom is proposing to allow Royal Mail to …

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CWU RESPONSE TO OFCOM ANNOUNCEMENT ON FUTURE OF ROYAL MAIL USO

Responding to today’s announcement, CWU General Secretary Dave Ward said “We recognise Royal Mail now operates in a permanently changed world of communications. The mix of letter decline and parcel growth does present a legitimate challenge to securing the future of the universal service obligation – something that remains a …

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