‘Ask Sarah’ web self-service system cuts email enquiry volume by half Cambridge, UK, 31 July 2008: As part of its drive to increase self-service, the Royal Mail ( www.royalmail.co.uk ) is delivering enhanced online customer service through ‘Ask Sarah’, a new intelligent web self-service system. Powered… More: continued here
Read More »Royal Mail Delivers The Answers With Transversal (ContactCenterWorld.com)
Cambridge, UK – July 31, 2008 – As part of its drive to increase self-service, the Royal Mail is delivering enhanced online customer service through ‘Ask Sarah’, a new intelligent web self-service system. More: continued here
Read More »Rookie Eddie Royal Flashes Skills As Receiver (CBS4 Denver)
Broncos rookie Eddie Royal was drafted primarily for his flashy ability on kick returns. The second-round pick is showing he can catch a little bit as well, making one remarkable reception after another at training camp. More: continued here
Read More »Intermec delivers mobile computers to Royal Mail – Computer Business Review
Intermec delivers mobile computers to Royal MailComputer Business Review, UK –8 minutes agoBy Bhavana Navuluri Royal Mail has ordered 25000 CN3 mobile computers as part of its investment in new technology and will start supplying the devices to … More: continued here
Read More »MP condemns Royal Mail's attitude – Berwickshire Today
MP condemns Royal Mail's attitudeBerwickshire Today, UK –4 hours agoBy Simon Duke BERWICKSHIRE MP Michael Moore has condemned Royal Mail's refusal to engage in the process of finding a solution to the problem of postal … More: continued here
Read More »MP condemns Royal Mail’s attitude (Berwickshire Today)
BERWICKSHIRE MP Michael Moore has condemned Royal Mail’s refusal to engage in the process of finding a solution to the problem of postal addresses for some residents of Berwickshire, which puts them in Berwick-upon-Tweed. (30/07/2008 11:24:38) More: continued here
Read More »Royal Mail Selects Intermec CN3 Mobile Computer to Improve Service – TMCnet
Royal Mail Selects Intermec CN3 Mobile Computer to Improve ServiceTMCnet –15 hours agoBy Anamika Singh Intermec (News – Alert) announced that Royal Mail, the provider of mail and parcel delivery services across the United Kingdom, … More: continued here
Read More »Readers' letters: Stand up to EU on post office plans 31/07/2008 – Peterborough Today
Readers' letters: Stand up to EU on post office plans 31/07/2008Peterborough Today, UK –2 hours agoUp till the late 1990s, Royal Mail had a monopoly of the UK postal services and was able to support a twice-a-day universal delivery and collection service … More: continued here
Read More »Public hunting as easy as a mouse, drag and click away (Austin American-Statesman)
If I’m going to type, I’d really prefer one of those old hammer-and-chisel Royal typewriters with the black ink ribbon on a spool and keys that clack like castanets. More: continued here
Read More »Intermec inks deal with UK's Royal Mail – HeraldNet
Intermec inks deal with UK's Royal MailHeraldNet, WA –7 minutes agoIntermec Inc. of Everett said the Royal Mail, the United Kingdom's primary postal service, has signed a contract for more than 25000 of Intermec's handheld … More: continued here
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