Royal Mail

Case study: Royal Mail – Online Knowledge Base, "Ask Sarah"PublicTechnology.net, UKSponsored by Directgov On a daily basis, Royal Mail processes over 5000 customer queries about its products, services and posting issues by phone or by email. In April 2008 we introduced “Ask Sarah†– an online virtual customer service agent. … …

Royal Mail launches new service to help small businessesPendle Today, UKROYAL Mail has announced the launch of Mailshots Online, a new web tool enabling small businesses to create their own personalised mail campaigns in less than 30 minutes. At a time when small businesses believe direct mail is the most effective …

Lord Mandelson yesterday warned that the “shrill nature” of the opposition to the UK Government’s plans to part-privatise the Royal Mail could make it hard to find a partner to modernise the business. More: continued here

ONE of the big issues that is grabbing the attention at Westminster is the UK Government’s proposals to part-privatise Royal Mail. More: continued here

Hell Mail Call for Royal Mail rethink on post bus axeRedhill And Reigate Life, UKSurrey County Council is asking Royal Mail to look again at its decision to withdraw the post bus services run in the county. The county council is calling on mail bosses to reconsider the scrapping of the …

Royal Mail: privatization of strategic interestTrading Markets (press release), CAMar 11, 2009 (Datamonitor via COMTEX) — FDX | Quote | Chart | News | PowerRating — Plans to part-privatize Royal Mail are attracting strong interest in its parcel division, which focuses on the more resilient road and home delivery market sectors. …

“Gordon Brown is on a collision course with his own party over plans to privatise Royal Mail. “It says something when the most uncomfortable questions to the Prime Minister are coming from his own backbenchers. More: continued here

Times Online Muslim Preacher Mocks Fallen British SoldiersFOXNews… the Daily Mail reported. Anjem Choudary mocked the parade for the 2nd Battalion Royal Anglian Regiment in Luton, England, by posting a message on an Islamic extremist Web site joking about British soldiers killed by friendly fire in Iraq. …Troops take to …

Award AFTER 'putting life on line to save trapped motorist'Carrickfergus Today, UKAlex said: “I am thrilled and delighted to receive this recognition from Royal Mail. I couldn’t believe it when I was short-listed and to win the Northern Ireland award is fantastic. I just did what anyone else would have done …

Call for rethink as post bus services axedJohn O’Groat Journal, UKThe Lib Dem has written to transport minister Stewart Stevenson after Royal Mail announced it was going to axe the services between Thurso and Tongue and Bettyhill. Mr Stone said: "I have written to the minister because I believe that he …