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Alcedo Care Group, based in Cumbria, was ‘recognised and rewarded’ by the awards, which are open to organisations of all sizes and sectors in the UK and Ireland.
The awards are given to organisations that meet the ‘strict standards of excellence’ and can prove their training and development programmes have resulted in a positive impact for their business.
They are judged by assessors on the initial written application, a supporting statement, and a face-to-face interview.
The process takes up to six months.
Andy Boardman, managing director at Alcedo Care, said: “It was a real labour of love undertaking the application for the Princess Royal Training Awards, but one we enjoyed as we were essentially able to showcase our exceptional training and development programme in our complex care division, which is a must for all staff, not just our carers.
“We invest significantly in every single employee, ensuring all staff have the skills and knowledge to provide outstanding home care in a safe and effective way, with each specifically trained in the health conditions of their clients.
“With a growing number of complex care clients, each with individual health and wellbeing needs, training is a huge part of our business and an area that requires ongoing attention to evolve.
“More and more clients are looking for complex care, so we have introduced a specialised nurse-led training course with over 80 modules currently, and to date we have upskilled 275 members of staff to provide clinical care for a diverse range of complex needs.”
The awards are supported by HRH The Princess Royal.
They seek evidence of increased staff and client satisfaction, and the impact training has had on turnover.
In depth details on Alcedo Care’s investment in training, development, resources, and equipment was also provided.
Mr Boardman said: “To say we are proud to have received royal recognition is an understatement and it’s hard to put into words how we feel about attaining this most prestigious and sought-after accolade.
“We are beyond thrilled that out of the 600 companies that initially registered their interest, we are one of only 52 to have met the standards required, alongside auspicious organisations such as IBM, Bentley Motor Group and the NHS to name a few who also achieved this award with Alcedo Care Group this year.
“We are very much looking forward to the awards ceremony at the end of the year.”
Alcedo Care has plans to operate 30 branches across the North of England and Wales by the end of 2025.
The family-owned group is also looking to expand its services further, with a focus on complex care, mental health, live-in care, children’s services, and young person’s crisis management residential homes.
Kirstie Donnelly MBE, chief executive officer at City & Guilds, said: “At City & Guilds, skills development is at the heart of what we do – and this prestigious award programme allows us to recognise and celebrate the diverse range and best quality of training that exists.”
For more information about Alcedo Care Group, visit their website at www.alcedocare.co.uk.
