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Royal Mail is feeling the pressure as queues line up outside Thatcham’s sorting office ahead of the festive period.
A number of people were at the sorting office on Station Road today (Thursday).
Thatcham resident Philip Williams said he had been waiting three weeks before some ‘important mail’ fell through his letterbox.
Mr Williams lives on Quarrington Close, which is a few roads down from Station Road, but he said he hasn’t received post for at least three weeks.
He paid the sorting office a visit at 9.45am and said he was shocked to see the number of people queuing outside.
“I’m assuming that people had been queuing since it opened,” he said.
“I live in Quarrington Close and we haven’t had any post for at least three weeks.
“There’s been no communication or explanation as to why. Is it just my area or is the whole of Thatcham affected like this?
“Either way it’s a very poor show by the company entrusted with delivering HM mail.”
Royal Mail told Newburytoday that delays have been caused by Communication Workers Union (CWU) strike action and apologised for disruptions.
It said, at the busiest time for the industry, the CWU was “deliberately holding Christmas to ransom”.
A Royal Mail spokesperson said: “We are very sorry for the disruption and delay that CWU strike action is causing to some customers in Thatcham.
“The CWU is striking at our busiest time, deliberately holding Christmas to ransom for our customers, businesses and families across the country.
“We continue to deploy contingency plans to keep communities, businesses and the country connected throughout the CWU’s industrial action, and are doing everything we can to deliver Christmas for our customers.
“The latest information on our services to customers during industrial action can be found on our website at Royal Mail strike updates, Royal Mail Group Ltd.”
The CWU has announced that today will be the final day of post before Christmas.
It tweeted: “Due to Royal Mail Groups attempts to destroy your local postal workers and the service they provide, today will be the final day of post before Christmas.
“We hope you understand what it has taken for postal workers to make this call.
“They need your support.”
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