Home / Royal Mail / December’s biggest retail technology plays at a glance — Retail Technology Innovation Hub

December’s biggest retail technology plays at a glance — Retail Technology Innovation Hub

Best Buy

Rokt has announced a partnership with Best Buy Ads Canada.

Best Buy Ads Canada will use its technology to power relevant messages from third-party brands, whose products and services the company does not directly sell itself, on the confirmation page of the Best Buy Canada e-commerce site.

“Our partnership with Rokt gives us a new way to enhance the online customer experience by presenting shoppers with offers and messages that are relevant to them,” says Tara Wilkinson, Director of Strategy, Best Buy Canada.

“Ad personalisation is critical to the online customer experience. Rokt’s technology delivers superior ad engagement which speaks directly to relevance, and that’s why we chose to partner with Rokt – their offering is refreshingly unique.”

Halfords

Halfords has extended its use of Aptos software to support its customer engagement and store operations strategies. The retailer is leveraging upgraded versions of the firm’s PoS, CRM and Sales Audit applications.

“We view the customer journey in a very holistic way,” says Adam Gerrard, Chief Data & Information Officer at Halfords. “With the majority of people in the UK living in close proximity to a Halfords location, we leverage our store network to connect on a deeper level with customers through unrivalled expertise and services and an unbeatable range of products.”

“We recognise the importance of taking a digital first approach.” Gerrard adds, “We have made it easier than ever for people to find us online, and we’ve invested in high performance websites. The greatest benefit is then linking up digital and store experiences in a way that is completely seamless for the customer.”

“For example, a customer browsing online for a product can quickly and easily arrange for Click and Collect at their local store. We view Aptos as an omnichannel technology specialist, and we are pleased to continue our long standing partnership with this firm.”

Sobeys

After a first wave of 50 stores, Sobeys is entering into an agreement with Pricer’s partner, JRTech Solutions, for an expected deployment of five million electronic shelf labels across Canada at an expected order value of 485 MSEK.

The initial order from Sobeys for deployment of ESLs in 50 of its stores, that was reported in June as an order from a Tier 1 North American grocery retailer, was the first large scale full-store deployment of four colour labels in North America.

Sobeys is one of the largest grocery chains in North America with over 1,500 grocery and pharmacy stores.

The roll-out of Pricer’s in-store automation and communication solution, consisting of the cloud-based platform Pricer Plaza and electronic shelf labels, is expected to be completed by 30th April 2026.

Royal Mail

Royal Mail has launched its first owned parcel locker in the UK, and announced plans to have many thousands more.

“With continued growth in online shopping, it is important that we expand our range of services and become more convenient than we have ever been for our customers,” says Jack Clarkson, Group Strategy & Transformation Director at Royal Mail owner IDS.

“Customers will now have 24/7 access to drop off and collect their parcels, and can even print their parcel labels at the locker itself. We’re always open! This is great news for online shoppers, small businesses and the UK public in general.”

One Stop and Snappy Shopper

Snappy Shopper has announced an expansion of its partnership with One Stop, with an additional 280 stores joining the quick commerce platform.

Following an initial 250 store launch in October, this will bring One Stop’s total to 530 stores on the Snappy Shopper platform, enabling more communities across the UK to access rapid grocery delivery.

In addition, One Stop is launching Snappy Rewards, an exclusive loyalty programme available at participating stores. This will allow customers to unlock perks based on tiered spending, including free products and discounts on future purchases with Snappy Shopper and One Stop.


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