Research from home delivery specialist ParcelHero reveals that 56% of online shoppers rate the option of same-day delivery as important, up from just 33% in 2020. The research also shows that 62% of consumers expect next-day delivery options, up from 44% in 2020, and 55% want specific, two-hour time slots, compared to 44% in 2020. ParcelHero’s head of consumer research, David Jinks, said the survey shows shoppers increasingly want stores to offer the same-delivery options as Amazon Prime. “Online shoppers […]
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