DHL Global Forwarding launches cross-border e-commerce services in China

Ahead of the year-end holiday shopping season, DHL Global Forwarding is introducing a variety of cross-border e-commerce shipping services from China to the world, as well as an integrated tracking platform for end-to-end visibility.

The latest data from the Chinese government shows that the country’s e-commerce sector has continued to grow despite a mixed global economic sentiment, with total trade rising 10.5% year-on-year to ¥1.22tn (US$174bn) in the first half of 2024.

“Chinese companies like Shein, Temu, AliExpress and Tik Tok Shop are gaining popularity globally. While the US remains the primary export market, Europe is fast catching up as a critical region for these e-commerce platforms. In DHL’s recent Global Shopper Trends Report, 53% of European online shoppers purchased goods from China,” said Aditi Rasquinha, CEO of Greater China at DHL Global Forwarding.

“We are making it easier for our customers to focus on what they do best: bringing their products to a global audience. This solution is designed to help them maximize their reach while minimizing their effort. It is particularly timely with the year-end holiday season fast approaching, and we are ready to serve the peak season demand.”

The e-commerce solutions from DHL Global Forwarding China will offer:

• End-to-end DHL solution in all key markets;
• Fast and reliable transit time with full track-and-trace functionality;
• Access to over 10,000 certified e-commerce specialists across the globe with local market expertise;
• Simple IT integration options including APIs, web portals, major marketplaces and e-commerce platforms;
• Different options to cater to the needs of large e-commerce platforms right down to local sellers/DTCs.

One of the major advantages of the solution is the direct market access into Europe through the DHL network. The solution will feature:

• End-to-end fast delivery within four to five days from China to Germany;
• Fully managed customs clearance;
• Fast and reliable transit time and doorstep delivery with delivery confirmation;
• End-to-end shipment visibility for senders and recipients via a 24/7 DHL customer portal.

The e-commerce solution will also offer expedited service to other markets such as the rest of Europe, the UK and the USA.