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Drop in E-Commerce Customer Satisfaction Ends Three-Year Climb – Seeking Alpha


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Drop in E-Commerce Customer Satisfaction Ends Three-Year Climb
Seeking Alpha, NY
A big decline by eBay (EBAY), one of the largest and most prominent e-tailers, pulled down the aggregate score. eBay registered its worst performance ever, dropping 4% to 78. The leading online auction company is losing its edge, as discounts become
Fifth Third Bank Excels in Customer Satisfaction Survey of Largest PR Newswire (press release)
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