Eastbourne woman ‘nearly missed cancer check due to late letter’

Eastbourne MP Josh Babarinde, who has raised the issue of late postal deliveries in the House of Commons, said residents were being “let down” by the “bigger bosses at Royal Mail who have failed to sort out their organisation”.

Having visited local delivery depots, the MP said staff were “pulling out all the stops to get our post to us” but were being held back by “wider organisational issues”.

Alongside writing to regulator Ofcom, Mr Babarinde said he had secured a meeting with Post Office Minister Kevin Hollinrake to discuss the issue.

Royal Mail has apologised for the ongoing issues and admits that its service isn’t “where it needs to be” in certain areas.

It said that 92% of first-class letters were delivered within two days, and that 99% of first-class letters were delivered within five days.

Ofcom-approved changes mean that, since 28 July, second-class letters are only being delivered on every other weekday and not on Saturdays.