EBay Deploys Chatbots To Ease Holiday Gift-Giving Stress – Retail TouchPoints

EBay Deploys Chatbots To Ease Holiday Gift-Giving Stress
Retail TouchPoints
Gift-giving can be an arduous and stressful process, but throughout the 2017 holiday season, eBay sought to help shoppers make difficult decisions with the help of an automated AI-powered chatbot. In partnership with Facebook Messenger, eBay leveraged

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