EBay tweaks feedback, but ‘no negatives’ is here to stay (CNN Money)

In response to complaints from its merchants, eBay is tweaking the controversial feedback policy it unveiled this spring. Starting next month, neutral ratings will no longer negatively impact users’ feedback ratings; eBay will also allow buyers to withdrawal negative marks once a dispute with a seller is resolved. But the most controversial part of eBay’s changes – blocking sellers from leaving …

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