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EBay vs. Amazon: An Interesting Lesson in Customer Care – IT Business Edge (blog)


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EBay vs. Amazon: An Interesting Lesson in Customer Care
IT Business Edge (blog)
By date: These last several weeks I've been shopping for parts for my XK8 project car on both Amazon and eBay. Since I write on customer care and Internet best practices, I wanted to do a comparison between my eBay and Amazon customer experiences
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