A study of eBay’s top sellers reveals they rank poorly in terms of the detailed ratings left anonymously by their customers, with most falling in the bottom 25 percent of all sellers for such ratings. eBay introduced Detailed Seller Ratings (DSRs) as part of its overhaul of its Feedback system in 2007. With eBay poised to begin favoring higher-rated sellers in search results, it appears many of …
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