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Lbox Communications, a UK-based mail distribution service, underwent a rebranding last year, renaming their innovative Targeted Delivery and Mapping Platform (TDMP) to tellthem™. This new name better encapsulates the platform’s purpose, which is to facilitate the streamlined delivery of vital mail notifications, keeping communities well-informed. tellthem™ has already been embraced by various organisations, including Network Rail, GRAHAM Construction, Kanda Consulting, Balfour Beatty and The Royal Borough of Greenwich. It has enabled teams to save time and reduce costs, with a free demo available for trial.
tellthem™: Fast, Accurate, and Simplified Mail Communications The UK is experiencing a surge with a 5% increase in building projects, ranging from large-scale civil engineering ventures to local road and rail works. Although these projects differ in scale and scope, they often have one thing in common—they disrupt communities and necessitate notification of affected residents, businesses, and stakeholders. This practice is not only mandatory but also crucial for minimising disturbances, encouraging public feedback, and ensuring everyone is well-informed.
However, historically, sending these important mail communications has been a time-consuming and labor-intensive process, severely impacting productivity.
“Reaching the right people with essential mail notifications has been an arduous and time-consuming process for a long time,” says David King, CEO of Lbox Communications and the creator of tellthem™.
“We frequently heard stories of people spending hours manually drawing maps, tallying houses, and compiling address lists by hand.”
He further explains, “When you add to that the back-and-forth conversations with print and postage providers, the sheer effort required for just one batch of communications becomes evident. When scaled up across multiple projects, it becomes clear that organisations face a significant challenge.”
To address these outdated practices, Lbox developed tellthem™, a unique and exceptional TDMP tailored to industries where essential mail communications play a vital role. Industries such as construction, highway works, railworks, property planning, utilities & telecoms, and the public sector can benefit from tellthem™.
The primary goal of tellthem™ is simple: to transform the hours spent on arranging mail campaigns into minutes and consolidate all these tasks into a single, user-friendly online platform.
“We thoroughly understood the challenges faced by our clients, and that’s why we created tellthem™,” explains King. “Now organisations can accurately map delivery areas with pinpoint precision and arrange printing, fulfillment, and delivery within minutes, all through a single online platform, and without requiring a subscription.”
How tellthem™ Works According to Lbox, tellthem™ revolutionises the process of reaching residents, businesses, constituents, and stakeholders with mail notifications, making it faster and simpler than ever before.
Designed to deliver crucial notifications promptly to those who need them, tellthem™ is used to send various types of important communications, ranging from construction notices and planning consultations to community newsletters and surveys.
To ensure a straightforward process, tellthem™ incorporates powerful features such as Google Maps and instant search tools. These tools enable quick, easy, and convenient searches for the right areas and addresses.
“We also made it possible for tellthem™ users to search for delivery areas using anything from postcodes to local landmarks and what3words codes,” explains King. “This flexibility allows users to identify the right area using the information readily available to them.”
Furthermore, tellthem™ includes an ELR (Engineer’s Line Reference) search function, developed through Lbox’s longstanding partnership with Network Rail. This feature enables railworks industry professionals to immediately identify precise stretches of rail lines that require attention.
During their initial research, Lbox discovered that their clients heavily relied on paper maps and markers to outline delivery zones. In order to modernise this approach, tellthem™ incorporates three built-in digital mapping tools—Polygon, Radius, and Buffer Line.
“Whether you need to focus on individual roads and postcodes or create multiple maps to cover larger areas, our smart and versatile mapping functions provide the freedom and flexibility to draw delivery areas within seconds,” says King.
Traditionally, informing communities involved manual address counting, making cost estimation a challenge. However, in tellthem™, changes to the target map, delivery method, and mail format are instantly reflected in the quote. This transparency allows users to track where their mail notifications are going and understand the associated costs at all times.
The efficient planning of tellthem™ is powered by Lbox’s experienced team and commercial-grade technology. Users can choose from a wide range of paper stocks, and campaigns are swiftly executed, often ready for next-day delivery through Royal Mail or Lbox’s uniformed, GPS-tracked distributors.
By enabling users to upload artwork, schedule delivery, and choose postage options within a single online platform, Lbox believes that tellthem™ has made coordinating outreach efforts easier than ever before.
“Say goodbye to highlighters, maps, and multiple calls to print and delivery providers. tellthem™ takes care of everything through one fast, simple, and free-to-use platform customised to your requirements,” concludes King.
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